Auxiliary and Business Services

ABS provides essential services to students, faculty, staff, and the public.

About Us

Auxiliary and Business Services (ABS) is an umbrella organization with non-academic support units. We are one of the largest units of Penn State's Finance and Business. From the dining commons to the airport and a 16,000-seat arena that hosts sports, music, and entertainment events, ABS provides essential services to students, faculty, staff, and the public.

Penn State University stone wall sign.

Bryce Jordan Center marketing director earns highest honor in live event industry

Kate Bean, director of marketing and public relations for Penn State’s Bryce Jordan Center, has been awarded the 2026 Gigi Award of Excellence by the Event and Venue Marketing Conference (EVMC), the premier professional organization for marketing leaders in the live entertainment industry.

Mission, Vision and Values

Our Mission

We make Penn State home to our University and extended communities through exemplary people, service, quality and financial stewardship.

Our Vision

Auxiliary and Business Services will be a progressive, creative, innovative, and caring organization which provides the highest quality services, leadership, and expertise valued by our customers, our staff, and the community we serve.

Our Goals

  • Ensure the long term fiscal integrity of the University through professional management and stewardship of University resources and consistently provide high quality, value, innovation, and excellence.
  • Develop and manage hospitality, student residence, conference, educational, and event facilities which exceed customer expectations in support of the University's strategic direction.
  • Effectively manage and develop human resources within Auxiliary and Business Services while providing optimum personal satisfaction and professional growth in a diverse, enriching, challenging, and stimulating environment.
  • Effectively communicate internally and externally and encourage a free exchange of ideas.
  • Develop, share, and utilize technology systems to maximize market share, increase workplace efficiency, open up services to new markets, and identify current opportunities for growth.
  • Develop, market, and integrate programs and services which support Penn State's mission of teaching, research, and service.

ABS at a Glance

Over the past year, Auxiliary and Business Services has impacted student life and the community. 

2.38M+

passengers on Transportation Services’ campus shuttles and CATA buses

600,000

attendees at Bryce Jordan Center events

57,000

square feet of paper printed